Frequently Asked Questions (FAQ)

A travel agent takes all of the headache out of planning a trip and handles virtually all aspects of your travel, at absolutely no cost to you. The combined experience of the team and the feedback from our thousands of travelers provides an invaluable resource to the traveler planning an important trip.

Yes, we work within any and all realistic budgets, and an honest sharing of ideas and goals helps us immensely when making recommendations and suggested edits to travel plans.

No, there is no fee for our vacation planning services as the travel vendors involved recognize our value and compensate us from the gross amount paid (what you would have paid even without our assistance). For those complicated international itineraries that require custom crafting and significant involvement of our international on-location partners, we do request an intent-to-travel deposit to begin the process. This deposit is applied to the reservations that are made on your behalf.

Travel insurance is available and recommended to protect your travel investment. Many trips, such as tours and cruises, involve non-refundable funds paid months in advance. Travel insurance protects you from losing this investment. Perhaps even more important is the ‘during travel’ coverage and assistance that comes with the top-flight insurance companies we carry.

Call us and text us right away. If it’s after normal business hours, please contact the next day to cancel any reservations you will not be able to use. If you purchased travel insurance, please contact the insurance company’s 24-hour line to start the cancellation process and ensure your maximum refund.

With us, you get exceptional personal assistance before, during, and after your vacation.

Budget is important and we strive to get your dream vacation within the budget you’ve set for it. There’s no pressure to go above and beyond what you’re comfortable with. You can’t enjoy your vacation when you’re stressed out about paying for it.

We provide honest advice about all resorts and destinations to help you choose the perfect resort for you.

No. We have access to all the same pricing for resorts as the online booking sites do and we can price-match online booking engine pricing when comparing apples to apples.

In many cases, we can find discounts and other promotional offerings that are not offered to the general public.